Below is a list of available employment opportunities at the Convention Center. Click here to submit an online employment application.
If you are interested in a banquet or catering position with Centerplate, the Convention Center’s exclusive food service provider, please visit their website for more information.
Updated: May 1, 2015
Public Safety – Guest Services Ambassador
Public Safety – Public Safety Officer
Technology – Part-time Technician
Event Services – Senior Event Manager
Plant Maintenance – Engineer III
Sales and Marketing – Receptionist
Trade Shows – Conference Manager
Trade Shows & Conferences- Sales Manager
Public Safety- Guest Services Ambassador
FLSA Classification: Non-Exempt
Opening Date: February 6, 2015
Closing Date: Open Until Filled
The Guest Services Ambassador (also known as GSA) is responsible for providing excellent customer service and creating an exceptional experience to all guests of the MCCNO. The GSA must be able to effectively communicate information verbally and graphically (via MCCNO provided equipment) regarding the event, building, and the City of New Orleans. Additionally, it is the responsibility of the GSA to maintain the cleanliness, comfort, safety, and overall appearance of his/her assigned area. The GSA must be able to offer assistance to attendees throughout all areas of the MCCNO. The expression “Going above and beyond” is a normal operating standard for this position. The GSA reports to the Public Safety Department as well as the Event Services Department at times. This individual shall serve as a Public Safety Officer on non-event days. Qualifications: High school diploma or general education degree (GED); two years security, safety and customer service related experience and/or training in the hospitality industry preferred. Certification in first aid and CPR desired. To perform this job successfully, the employee must have a basic proficiency in Microsoft Office, familiar with internet operations and have basic knowledge of iPad use.
The Public Safety Officer is responsible for performing duties associated with security, public safety, fire safety and emergency response in accordance with policies and procedures set by the New Orleans Morial Convention Center. This individual is responsible for protecting the building, personnel and guests against possible safety infractions and responds to and documents all incidents related to public safety. Qualifications: High school diploma or general education degree (GED). Two years security, safety or law enforcement related experience and/or training preferred. Certifications in first aid and CPR desired. This individual shall be able to work extended/irregular hours as necessary including nights, weekends and holidays, professionally interact with diverse groups of people in high pressure situations and have reliable transportation.
The Senior Event Manager is responsible for assisting the Director and Assistant Director of Event Services in the arrangement, coordination and supervision of events held to ensure maximum client satisfaction and enhance and promote repeat business. This individual shall lead the Event Services staff in the absence of the Director and Assistant Director. Qualifications: Bachelor’s degree from four-year college or university; or four to ten years related experience and/or training in event management in a convention center, large hotel or other large meeting facility in tier one and two cities; or equivalent combination of education and experience. CMP preferred. Basic knowledge of Microsoft Word and Excel required; Experience with Event Work Order software and AutoCAD preferred. Experience in arenas, stadiums, theaters and amphitheaters a plus.
The Technology Technician is responsible for assisting in the installation, operation, maintenance and repair of all network related services for events as well as administrative staff of the New Orleans Morial Convention Center. This individual works closely with full time technicians on show related installs and building projects and is responsible for all moves, adds or changes within the Technology Services Department. Qualifications: Associate’s degree or equivalent from a two-year college or technical school; and one to two years related experience and/or training; or equivalent combination of education and experience. Proficiency in Excel and Word required. Certifications desired: A+ and/or N+.
The Engineer III is responsible for the operation and maintenance of the Physical Plant and HVAC systems of the New Orleans Morial Convention Center. This individual monitors all systems as to the proper and safe limitation of plant equipment in accordance with industry guidelines. Qualifications: High school diploma or general education degree (GED); Technical school background in related field preferred. Four to ten years related experience and/or training. Second Class Stationary Engineer’s license with A/C and Boiler endorsements and Universal Refrigeration license required.
The Receptionist is responsible for fielding incoming calls for the company, answering questions of callers and/or transferring callers to the appropriate station. Qualifications: One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Excellent communication skills, excellent articulation and command of the English language are required. Experience on a PBS systems including Shoretel, Evolution or Polycom preferred. Must be able to work irregular hours including nights, days, weekends and/or holidays. as show schedules dictate.
The Conference Manager is responsible for managing all activities related to conference proceedings and social programs of events produced by MCCNO Trade Show Department, including but not limited to high profile key note programs, general sessions, panel discussions, additional plenary sessions, educational breakout sessions, certification programs, continuing education opportunities, meetings, exercises, off-site programs, and social events. Qualifications: Bachelor’s degree from four-year college or university; and two to four years of related work experience in the field of event / conference management, or equivalent combination of education and/or work experience. Three years in a supervisory/ management position desired. Certification from a related professional trade organization desired. To perform this job successfully, an individual must have an intermediate level of proficiency in Microsoft Word, Excel and PowerPoint. Familiarity with eShow and Zoho are a plus.
The TSC Sales Manager is responsible for managing all sales-related activities associated with events managed or contracted by the department. The primary responsibility is to execute trade show exhibit and sponsorship sales, provide excellent customer service and benefit fulfillment in regards to all MCCNO Trade Shows & Conferences events and exhibitors. Sales efforts include identifying and closing exhibit sales, sponsorships, advertising sales, and any other sales opportunities related to MCCNO Trade Shows & Conferences events or clients.
Qualifications: Bachelor’s degree from four-year college or university; and four to six years related experience and/or training in sales and marketing; or equivalent combination of education and experience. Three years experience in tradeshow and conference sales, sponsorship and/or marketing management desired. Thorough understanding of complex budgets, as well as the ability to create event financial reports and provide detailed forecasts, ability to work irregular/extended hours including nights, weekends and holidays and ability to travel required. Intermediate proficiency in Microsoft Office applications required. Experience in working with and managing CRM Systems, specifically data management, workflow processes, dashboard essentials, task automation and cloud service integration preferred. Experience with ZOHO CRM a plus.
The New Orleans Ernest N. Morial Convention Center is an Equal Opportunity Employer.
New Orleans Ernest N. Morial Convention Center
Human Resources Department
900 Convention Center Blvd.
New Orleans, LA 70130
Phone – (504) 582-3107