Ernest N. Morial Convention Center
Friday, July 1 2016

Ochsner- Power of One/Power of the Practice

Farm to Table Chef’s Taste Challenge 2016

farm to table EXPERIENCE

New Orleans Gift and Jewerly Show

ELCA Grace Gathering

New Orleans Ernest N. Morial Convention Center Staff Get Seriously Silly to Show Support for Needy Children on “Red Nose Day”

The Sales, Tradeshows, and Communications departments of the New Orleans Ernest N. Morial Convention Center participated in “Red Nose Day,” on May 26, 2016. Through the power of entertainment, the non-profit organization “Comic Relief” raises awareness and money to help lift children out of poverty. The day’s events will culminate in a two-hour entertainment TV special on NBC, featuring the country’s favorite comedians, musicians and Hollywood stars.

Through June 4, Walgreens and Duane Reade locations nationwide will sell Red Noses for $1 each. Proceeds from Red Nose purchases benefit the Red Nose Day Fund which supports charities with domestic and international reach aimed at fighting childhood poverty, including Boys & Girls Clubs of America; charity:water; Children’s Health Fund; Covenant House; Feeding America; Gavi, The Vaccine Alliance; National Council of La Raza; National Urban League; Oxfam America; Save the Children; and The Global Fund.

 

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2016 Awards Roundup

Below are some of the awards that the New Orleans Ernest N. Morial Convention Center has earned in 2016 so far:

April, 2016

Prime Site Award – Facilities & Destinations magazine
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“Smart Stars” Gold Award – Best Convention Center – Smart Meetings magazine

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LWCC Safest 70 Award

 

May, 2016

“’Top Workplaces” Award – The Times-Picayune newspaper and nola.com website
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Distinctive Achievement Award – Association Conventions & Facilities magazine
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MCCNO President/General Manager Bob Johnson received a “2015 ELITE Award – Facilities & Destinations magazine

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New Orleans Convention Center Named a “Top Workplace” for Second Year

For the second year in a row, the New Orleans Ernest N. Morial Convention Center has been selected as one of the city’s Top Workplaces by The Times-Picayune and Nola.com.

The Top Workplaces are determined based solely on the results of an employee feedback survey administered by Workplace Dynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of the workplace culture were measured, including Alignment, Execution, and Connection, just to name a few. WorkplaceDynamics conducts regional Top Workplaces programs with 45 major publishing partners and more than 6,000 organizations across the United States.

“It’s a testament to our employees’ satisfaction that the Convention Center has been honored as a Top Workplace. When we implemented the SPICE Customer Service Program seven years ago, one of the goals was to make the Convention Center a place where employees would sincerely feel good about doing their jobs, and in turn create a positive experience for our guests,” said Bob Johnson, President/General Manager of the New Orleans Ernest N. Morial Convention Center. “And, our employees truly understand and appreciate the role they play in impacting the state and local economy.”

The acronym SPICE stands for:

S – Serve with flexibility and a sense of urgency;
P – Perform with pride and passion;
I – Identify issues and provide solutions;
C – Convey a positive attitude;
E – Exceed expectations always.

All 500 full-time and part-time employees are required to attend regular training on the five Customer Service Standards that are the guiding philosophy of the program.  These standards are reinforced during a daily “SPICE Rack” meeting. During the Spice Rack, employees are encouraged to recognize fellow employees for exceptional acts of service. The Convention Center also holds motivational, educational and teambuilding events for employees during the year, to reinforce the program.

“Our efforts have been successful, and the guests, our clients, have taken notice. The Convention Center has received numerous industry awards and letters from clients praising the heightened level of service. Our employees truly make a difference in our success,” Johnson added.

The Times-Picayune and Nola.com published the complete list of Top Workplaces on May 22, 2016. For more information about the Top Workplaces lists and WorkplaceDynamics, please visit www.topworkplaces.com and www.workplacedynamics.com.

For more information about job opportunities at the New Orleans Ernest N. Morial Convention Center, or to apply online, please visit the Careers section of our website:
http://www.mccno.com/careers/.

 

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Workday Altitude

HostingCon Global 2016


Ochsner- Power of One/Power of the Practice

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Farm to Table Chef’s Taste Challenge 2016

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farm to table EXPERIENCE

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New Orleans Gift and Jewerly Show

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ELCA Grace Gathering

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New Orleans Ernest N. Morial Convention Center Staff Get Seriously Silly to Show Support for Needy Children on “Red Nose Day”

Posted on

The Sales, Tradeshows, and Communications departments of the New Orleans Ernest N. Morial Convention Center participated in “Red Nose Day,” on May 26, 2016. Through the power of entertainment, the non-profit organization “Comic Relief” raises awareness and money to help lift children out of poverty. The day’s events will culminate in a two-hour entertainment TV special on NBC, featuring the country’s favorite comedians, musicians and Hollywood stars.

Through June 4, Walgreens and Duane Reade locations nationwide will sell Red Noses for    …Continue Reading


2016 Awards Roundup

Posted on

Below are some of the awards that the New Orleans Ernest N. Morial Convention Center has earned in 2016 so far:

April, 2016

Prime Site Award – Facilities & Destinations magazine

“Smart Stars” Gold Award – Best Convention Center – Smart Meetings magazine

LWCC Safest 70 Award

 

May, 2016

“’Top Workplaces” Award – The Times-Picayune newspaper and nola.com website

Distinctive Achievement Award –    …Continue Reading


New Orleans Convention Center Named a “Top Workplace” for Second Year

Posted on

For the second year in a row, the New Orleans Ernest N. Morial Convention Center has been selected as one of the city’s Top Workplaces by The Times-Picayune and Nola.com.

The Top Workplaces are determined based solely on the results of an employee feedback survey administered by Workplace Dynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of the workplace culture were measured, including Alignment, Execution, and Connection, just to name a few. WorkplaceDynamics    …Continue Reading


Workday Altitude

Posted on


HostingCon Global 2016

Posted on


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