Ernest N. Morial Convention Center
Thursday, May 26 2016

2016 Awards Roundup

Below are some of the awards that the New Orleans Ernest N. Morial Convention Center has earned in 2016 so far:

April, 2016

Prime Site Award – Facilities & Destinations magazine
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“Smart Stars” Gold Award – Best Convention Center – Smart Meetings magazine

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LWCC Safest 70 Award

 

May, 2016

“’Top Workplaces” Award – The Times-Picayune newspaper and nola.com website
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Distinctive Achievement Award – Association Conventions & Facilities magazine
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MCCNO President/General Manager Bob Johnson received a “2015 ELITE Award – Facilities & Destinations magazine

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New Orleans Convention Center Named a “Top Workplace” for Second Year

For the second year in a row, the New Orleans Ernest N. Morial Convention Center has been selected as one of the city’s Top Workplaces by The Times-Picayune and Nola.com.

The Top Workplaces are determined based solely on the results of an employee feedback survey administered by Workplace Dynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of the workplace culture were measured, including Alignment, Execution, and Connection, just to name a few. WorkplaceDynamics conducts regional Top Workplaces programs with 45 major publishing partners and more than 6,000 organizations across the United States.

“It’s a testament to our employees’ satisfaction that the Convention Center has been honored as a Top Workplace. When we implemented the SPICE Customer Service Program seven years ago, one of the goals was to make the Convention Center a place where employees would sincerely feel good about doing their jobs, and in turn create a positive experience for our guests,” said Bob Johnson, President/General Manager of the New Orleans Ernest N. Morial Convention Center. “And, our employees truly understand and appreciate the role they play in impacting the state and local economy.”

The acronym SPICE stands for:

S – Serve with flexibility and a sense of urgency;
P – Perform with pride and passion;
I – Identify issues and provide solutions;
C – Convey a positive attitude;
E – Exceed expectations always.

All 500 full-time and part-time employees are required to attend regular training on the five Customer Service Standards that are the guiding philosophy of the program.  These standards are reinforced during a daily “SPICE Rack” meeting. During the Spice Rack, employees are encouraged to recognize fellow employees for exceptional acts of service. The Convention Center also holds motivational, educational and teambuilding events for employees during the year, to reinforce the program.

“Our efforts have been successful, and the guests, our clients, have taken notice. The Convention Center has received numerous industry awards and letters from clients praising the heightened level of service. Our employees truly make a difference in our success,” Johnson added.

The Times-Picayune and Nola.com published the complete list of Top Workplaces on May 22, 2016. For more information about the Top Workplaces lists and WorkplaceDynamics, please visit www.topworkplaces.com and www.workplacedynamics.com.

For more information about job opportunities at the New Orleans Ernest N. Morial Convention Center, or to apply online, please visit the Careers section of our website:
http://www.mccno.com/careers/.

 

Click here view Hi-Res image

Workday Altitude

HostingCon Global 2016

Basketball on the Bayou

2016 LCMS Youth Gathering

2016 ASCA Annual Conference

The New Orleans Ernest N. Morial Convention Center Receives LWCC “Safest 70” Award

The New Orleans Ernest N. Morial Convention Center has received a “Safest 70” award from the Louisiana Workers Compensation Corporation (LWCC). The award acknowledges excellence, outstanding performance, and commitment to workplace safety and is given to the top 70 of over 16,000 entities insured by LWCC.

The New Orleans Ernest N. Morial Convention Center was recognized based on the effectiveness of their safety efforts in preventing injuries and maintaining a consistent workplace safety history in 2015.

“It is an honor to receive this award from LWCC on behalf of our employees,” says Bob Johnson, General Manager of the New Orleans Ernest N. Morial Convention Center.  “Safety is a team effort, and we emphasize daily the importance of working together to keep our staff safe. We appreciate our employees’ commitment to safety.”

 

Click here for Hi-Res PhotoNew Orleans Ernest N. Morial Convention Center employees, l to r: Human Resources Director Tim Tumminello; Event Operations Director Floyd Griffin; Public Safety Director Vernon Giscombe;
Food and Beverage Director Rose Lehn; Human Resources Coordinator Tanya Smith; Technology Director Paul O’Connell; Production Services Director Tim Flair; Building Operations Director Robert Calogero;
Construction Director David Mason.

New Orleans Ernest N. Morial Convention Center Sales Director Elaine Williams Receives CEM Certification

Elaine Williams, CMP, CEM, Director of Sales at the New Orleans Ernest N. Morial Convention Center, has been awarded a Certification in Exhibition Management from the International Association of Exhibitions and Events (IAEE). The Certified in Exhibition Management™ (CEM) designation is a globally recognized designation that demonstrates the highest professional standard throughout the exhibition and event management arena. It was first created in 1975 to raise professional standards in the event industry and it continues to be the premier mark of professional achievement.

In her role as Director of Sales,  Williams is responsible for overseeing the direct sales efforts of the New Orleans Ernest N. Morial Convention Center – one of the six largest convention centers in the nation. Williams joined the staff of the New Orleans Ernest N. Morial Convention Center in 2007 and previously served as Assistant Director of Sales.

Williams has been with the Center in various capacities since 1997, starting as a Sales Manager with ARAMARK, the Center’s former food and beverage provider. Over the years, Williams rose through ARAMARK’s ranks to achieve the positions of Director of Sales, Director of Operations, and Interim General Manager before joining the New Orleans Ernest N. Morial Convention Center’s Sales Department.

In 2005, she successfully completed the CMP exam, becoming a Certified Meeting Professional (CMP) designated by the Convention Industry Council. A graduate of the University of New Orleans, Williams has completed several Hospitality Management Training programs consisting of both internal ARAMARK programs as well as those offered by Affiliate Hospitality Associations.

“Elaine is a seasoned industry professional who knows her customers and our operations well. Her proven ability to lead and cultivate strong customer relationships is a valuable asset to our sales initiatives. We are thrilled that Elaine has achieved this certification,” said Tim Hemphill, Vice President Sales and Marketing of the New Orleans Ernest N. Morial Convention Center.

 

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Elaine Williams

NASDAQ Closing Bell Rings In New Orleans

Collision, America’s fastest growing tech conference created by the team behind Web Summit, rang the Nasdaq Stock Market Closing Bell remotely from the New Orleans Ernest N. Morial Convention Center on Wednesday, April 27, 2016.

This event marks the first time the Nasdaq Closing Bell will be rung from the city of New Orleans. As a result of Nasdaq’s leadership in pioneering electronic markets, the Nasdaq Stock Market can be ceremonially opened and closed from any location, bringing together investors and market participants from around the world to mark the beginning and end of the trading day.

In honor of the occasion, Paddy Cosgrave, Co-Founder of Web Summit and Eric Schurenberg, President and Editor-in-Chief of Inc., rang the Closing Bell.

Collision is “America’s fastest growing tech conference” created by the team behind Web Summit. In two years, Collision has grown to over 7,500 attendees from more than 50 countries. Attendees include CEOs of both the world’s fastest growing startups and the world’s largest companies, alongside leading investors and media.

Collision will return to the New Orleans Ernest N. Morial Convention Center in 2017 and 2018.

 

Click here to view Hi-Res

Paddy Cosgrave, Co-Founder of Web Summit and Eric Schurenberg, President and Editor-in-Chief of Inc., and staff rang the Nasdaq Closing Bell at the New Orleans Ernest N. Morial Convention Center.


2016 Awards Roundup

Posted on

Below are some of the awards that the New Orleans Ernest N. Morial Convention Center has earned in 2016 so far:

April, 2016

Prime Site Award – Facilities & Destinations magazine

“Smart Stars” Gold Award – Best Convention Center – Smart Meetings magazine

LWCC Safest 70 Award

 

May, 2016

“’Top Workplaces” Award – The Times-Picayune newspaper and nola.com website

Distinctive Achievement Award –    …Continue Reading


New Orleans Convention Center Named a “Top Workplace” for Second Year

Posted on

For the second year in a row, the New Orleans Ernest N. Morial Convention Center has been selected as one of the city’s Top Workplaces by The Times-Picayune and Nola.com.

The Top Workplaces are determined based solely on the results of an employee feedback survey administered by Workplace Dynamics, LLC, a leading research firm that specializes in organizational health and workplace improvement. Several aspects of the workplace culture were measured, including Alignment, Execution, and Connection, just to name a few. WorkplaceDynamics    …Continue Reading


Workday Altitude

Posted on


HostingCon Global 2016

Posted on


Basketball on the Bayou

Posted on


2016 LCMS Youth Gathering

Posted on


2016 ASCA Annual Conference

Posted on


The New Orleans Ernest N. Morial Convention Center Receives LWCC “Safest 70” Award

Posted on

The New Orleans Ernest N. Morial Convention Center has received a “Safest 70” award from the Louisiana Workers Compensation Corporation (LWCC). The award acknowledges excellence, outstanding performance, and commitment to workplace safety and is given to the top 70 of over 16,000 entities insured by LWCC.

The New Orleans Ernest N. Morial Convention Center was recognized based on the effectiveness of their safety efforts in preventing injuries and    …Continue Reading


New Orleans Ernest N. Morial Convention Center Sales Director Elaine Williams Receives CEM Certification

Posted on

Elaine Williams, CMP, CEM, Director of Sales at the New Orleans Ernest N. Morial Convention Center, has been awarded a Certification in Exhibition Management from the International Association of Exhibitions and Events (IAEE). The Certified in Exhibition Management™ (CEM) designation is a globally recognized designation that demonstrates the highest professional standard throughout the exhibition and event management arena. It was first created in 1975 to raise professional standards in the event industry and it    …Continue Reading


NASDAQ Closing Bell Rings In New Orleans

Posted on

Collision, America’s fastest growing tech conference created by the team behind Web Summit, rang the Nasdaq Stock Market Closing Bell remotely from the New Orleans Ernest N. Morial Convention Center on Wednesday, April 27, 2016.

This event marks the first time the Nasdaq Closing Bell will be rung from the city of New Orleans. As a result of Nasdaq’s leadership in pioneering electronic markets, the Nasdaq Stock Market can be ceremonially opened and closed from    …Continue Reading


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